The Town of Waynesville Utilities, a public community water system under the Town Department of Public Services – Utilities Maintenance, provides water for about 16,347 residents living in the area of Waynesville, North Carolina, a town in and the county seat of Haywood County. Established in 1809, the Town of Waynesville Utilities Water System currently obtains its supply from a surface water source, Allens Creek Reservoir.
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Waynesville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Town Of Waynesville Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Town Of Waynesville Utilities website.

Contact Town Of Waynesville Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
341 Rocky Branch Road
Waynesville, North Carolina 28786

828-456-3706
wbolin@waynesvillenc.gov

Emergency (24 hours - broken water main or pipeline, etc.)
828-456-5363

Pay Your Town Of Waynesville Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Town Of Waynesville Utilities site. Town Of Waynesville Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Town Of Waynesville Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Waynesville Water Service

Starting Your Service

When you move to a new home in Waynesville, you'll most likely already have running water, but you'll still need to set up water service with the Town Of Waynesville Utilities. Luckily, Waynesville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Waynesville, you'll need to stop your water service with the Town Of Waynesville Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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