The Georgetown Water, under the City of Georgetown Water and Sewer Department, provides water for about 98,776 residents living in the Georgetown area. Established in 1848, the Georgetown Utilities collects water from both surface water and ground water sources. Surface water is primarily supplied by Lake Georgetown, and ground water is served by the Edwards Aquifer.

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Georgetown Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Georgetown Utility System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Georgetown Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Georgetown Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Lead Report (2020)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Georgetown Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Georgetown Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Georgetown Utility System Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Po Box 409
Georgetown, Texas 78627

512-930-3640
customercare@georgetown.org

Emergency (24 hours - broken water main or pipeline, etc.)
512-930-3555

Pay Your Georgetown Water Bill

Already have an account?

If you already have an account, you just need to login to the Georgetown Water site. Georgetown Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Georgetown Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Georgetown Water Service

Starting Your Service

When you move to a new home in Georgetown, you'll most likely already have running water, but you'll still need to set up water service with the Georgetown Water. Luckily, Georgetown has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Georgetown, you'll need to stop your water service with the Georgetown Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.