The Travis County Water Control and Improvement District 10 supplies water to about 9,171 people living in the West Lake Hills, Westwood, Rolling Hills West, Knollwood, Westlake Highlands, Sundown Parkway, and Camelot areas in Travis County. Founded in 1956, the Water District obtains water from the City of Austin, which treats water from Lake Austin.


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West Lake Hills Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Travis County Water District 10 to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Travis County Water District 10 website.

Contact Travis County Water District 10 Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
5324 Bee Caves Rd
West Lake Hills, Texas 78746-5225

phone
Pbarker@Waterdistrict10.Org

Emergency (24 hours - broken water main or pipeline, etc.)
512-327-2230

Pay Your Travis County Water District 10 Bill

Already have an account?

If you already have an account, you just need to login to the Travis County Water District 10 site. Travis County Water District 10 accepts credit cards, debit, and direct deposit. Click here to login.

How to Start West Lake Hills Water Service

Starting Your Service

When you move to a new home in West Lake Hills, you'll most likely already have running water, but you'll still need to set up water service with the Travis County Water District 10. Luckily, West Lake Hills has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in West Lake Hills, you'll need to stop your water service with the Travis County Water District 10, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.