The City of Ames Water, under the City Department Water & Pollution Control, provides water for about 50,029 residents living in the area of Ames City, Iowa. Established in 1891, the City of Ames Water Treatment Plant is currently obtaining its supply from a ground water source, 22 wells that pump water from the Sand and Gravel Aquifer beneath Ames, which includes the alluviums of Skunk River and Squaw Creek.

Ames City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Ames Water Treatment Plant to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Ames Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Ames Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Ames Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Ames Water Treatment Plant Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1800 East 13Th Street
Ames, Iowa 50010

515-239-5150
No email provided. Please visit the contact form. https://www.cityofames.org/government/staff-contacts-and-address

Emergency (24 hours - broken water main or pipeline, etc.)
515-239-5120

Pay Your Ames Water Bill

Already have an account?

If you already have an account, you just need to login to the Ames Water site. Ames Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Ames Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Ames Water Service

Starting Your Service

When you move to a new home in Ames City, you'll most likely already have running water, but you'll still need to set up water service with the Ames Water. Luckily, Ames has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Ames City, you'll need to stop your water service with the Ames Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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