Westerville has multiple water providers: City Of Westerville Utility, Aqua Ohio - Lawrence County, Aqua Ohio - Lake Darby, Aqua Ohio - Blacklick, and Aqua Ohio - Huber Ridge, view all. This page provides information about Aqua Ohio - Lake Darby.

Aqua America-Lake Darby, an Essential Utilities Company, is one of the largest publicly traded water, wastewater, and natural gas providers in the U.S., serving approximately 5 million people across 10 states under the Aqua and Peoples brands. It provides water to about 7,341 residents in Lake Darby, Franklin County, Ohio. Founded in 1968, Aqua America-Lake Darby System currently obtains water from groundwater sources, primarily two wells that drill into the aquifer underneath the area. 

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Lake Darby Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Aqua Ohio - Lake Darby to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Aqua Ohio - Lake Darby website.

Contact Aqua Ohio - Lake Darby Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
5481 Buenos Aires Boulevard
Westerville, Ohio 43081

phone
Dbdunn@Aquaamerica.Com

Emergency (24 hours - broken water main or pipeline, etc.)
614-882-6586

Pay Your Aqua Ohio - Lake Darby Bill

Already have an account?

If you already have an account, you just need to login to the Aqua Ohio - Lake Darby site. Aqua Ohio - Lake Darby accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Westerville Water Service

Starting Your Service

When you move to a new home in Lake Darby, you'll most likely already have running water, but you'll still need to set up water service with the Aqua Ohio - Lake Darby. Luckily, Westerville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Lake Darby, you'll need to stop your water service with the Aqua Ohio - Lake Darby, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.