The Cedar Rapids Water Department (CRWD) provides water for about 128,576 residents living in the Cedar Rapids area. Established in 1849, the Cedar Rapids Water Division obtains its drinking water supplies from shallow vertical and collector wells, which draws from underground water-bearing layer – the Alluvial aquifer, along the Cedar River.
Cedar Rapids City Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Cedar Rapids Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Cedar Rapids Water Department Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
1111 Shaver Rd. NE
Cedar Rapids, Iowa 52402
319-286-5900
watermail@cedar-rapids.org
Emergency (24 hours - broken water main or pipeline, etc.)
319-286-5910
Pay Your Cedar Rapids Water Department (CRWD) Bill
Already have an account?
If you already have an account, you just need to login to the Cedar Rapids Water Department (CRWD) site. Cedar Rapids Water Department (CRWD) accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the Cedar Rapids Water Department (CRWD) website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Cedar Rapids Water Service
Starting Your Service
When you move to a new home in Cedar Rapids City, you'll most likely already have running water, but you'll still need to set up water service with the Cedar Rapids Water Department (CRWD). Luckily, Cedar Rapids has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Cedar Rapids City, you'll need to stop your water service with the Cedar Rapids Water Department (CRWD), so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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