Charleston has multiple water providers: Charleston water and St. John's Water Company. This page provides information about Charleston water.

The Charleston Water System provides water for approximately 450,000 people living in the Greater Charleston, South Carolina metropolitan area. Providing water to Charleston since 1917, the Charleston Water System collects water from the Edisto River and the Bushy Park Reservoir to help the area maintain its rapid rate of growth.

Charleston Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Charleston water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

A-

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Charleston water? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Charleston water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Charleston has multiple water providers: Charleston water and St. John's Water Company. This page provides water quality information for Charleston water.

A-

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Charleston has multiple water providers: Charleston water and St. John's Water Company. This page provides water quality information for Charleston water.

Contact Charleston water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
103 St. Philip Street
Charleston, South Carolina 29403

843-727-6800
customerservice@charlestoncpw.com

Emergency (24 hours - broken water main or pipeline, etc.)
843-727-6800

Pay Your Charleston water Bill

Already have an account?

If you already have an account, you just need to login to the Charleston water site. Charleston water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Charleston water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Charleston Water Service

Starting Your Service

When you move to a new home in Charleston, you'll most likely already have running water, but you'll still need to set up water service with the Charleston water. Luckily, Charleston has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Charleston, you'll need to stop your water service with the Charleston water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

None

Latest Updates