City of Alice Water Department

The City of Alice Water Department provides water for about 18,949 residents living in the Alice area, Texas. Established in 1883, the City of Alice Water Department collects supply from surface water sources, from Lake Corpus Christi near Mathis, Texas, Lake Findley and Terminal Reservoir.
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Alice Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City of Alice Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact City of Alice Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
500 East Main Street
Alice, 78333

361-668-7270 (Mon–Fri, 8:00 AM–5:00 PM)
dduarte@cityofalice.org

Emergency (24 hours - broken water main or pipeline, etc.)
361-668-7270

Pay Your City Of Alice Water Department Bill

Already have an account?

If you already have an account, you just need to login to the City Of Alice Water Department site. City Of Alice Water Department accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Alice Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Alice City Water Service

Starting Your Service

When you move to a new home in Alice, you'll most likely already have running water, but you'll still need to set up water service with the City Of Alice Water Department. Luckily, Alice City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Alice, you'll need to stop your water service with the City Of Alice Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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