Allen Water

The City of Allen Water Operations, under the City Department of Community Services, provides water for about 102,762 residents living in the area of Allen City, Texas. Established in 1953, the City of Allen Water currently obtains its supply via purchase from the North Texas Municipal Water District (NTMWD), which draws water primarily from Lavon Lake, with additional sources that include Jim Chapman Lake, Lake Texoma, Lake Tawakoni and East Fork Raw Water Supply Project (Wetland).
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Allen Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Allen Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2020)

A-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City Of Allen Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City Of Allen Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Lead Report (2020)

A-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City Of Allen Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City Of Allen Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Contact Allen Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Stacy Road Pump Station 700 East Stacy Road
Allen, Texas 75013

214-509-4530
agarza@cityofallen.org

Emergency (24 hours - broken water main or pipeline, etc.)
214-509-4530

Pay Your City Of Allen Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Allen Water site. City Of Allen Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Allen Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Allen Water Service

Starting Your Service

When you move to a new home in Allen, you'll most likely already have running water, but you'll still need to set up water service with the City Of Allen Water. Luckily, Allen has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Allen, you'll need to stop your water service with the City Of Allen Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.