The City of Amarillo Water, under the City Planning and Development Services - Water Utilities Department, provides water for about 196,429 residents living in the Amarillo area. Established in 1887, the City of Amarillo Water draws supply primarily from surface water and groundwater. The groundwater supply is from the Ogallala and Santa Rosa aquifers, and from several different well fields in Carson, Potter, Randall and Deaf Smith counties. The surface water supply is from Lake Meredith and the Canadian River Municipal Water Authority’s (CRMWA) well field in Roberts County.

Amarillo City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Amarillo Municipal Water System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City of Amarillo Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City of Amarillo Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Amarillo Municipal Water System Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Po Box 1971
Amarillo, Texas 79105

806-378-6025
Julie.Allegretti@amarillo.gov

Emergency (24 hours - broken water main or pipeline, etc.)
806-378-6824

Pay Your City of Amarillo Water Bill

Already have an account?

If you already have an account, you just need to login to the City of Amarillo Water site. City of Amarillo Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City of Amarillo Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Amarillo Water Service

Starting Your Service

When you move to a new home in Amarillo City, you'll most likely already have running water, but you'll still need to set up water service with the City of Amarillo Water. Luckily, Amarillo has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Amarillo City, you'll need to stop your water service with the City of Amarillo Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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