The City Of Boerne Utilities provides water for about 18,065 residents living in the Boerne area, Kendall County, Texas. The City Of Boerne Utilities purchases 44% of its water from the Western Canyon Regional Water Supply Project (WCRWSP) sponsored by the Guadalupe-Blanco River Authority and 25% of surface water from Boerne Lake. The WCRWSP water comes from Canyon Lake. The remaining water (31%) is drawn from groundwater wells located in the Trinity Group aquifers, which are locally known as Cow Creek, Lower Glen Rose, and Upper Glen Rose aquifers.

Boerne Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Boerne Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Boerne Utilities website.

Contact City Of Boerne Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
447 N. Main Street
P.O. Box 1677
Boerne, Texas 78006

830-249-9511
customersvc@boerne-tx.gov

Emergency (24 hours - broken water main or pipeline, etc.)
830-248-1633

Pay Your City of Boerne Utilities Bill

Already have an account?

If you already have an account, you just need to login to the City of Boerne Utilities site. City of Boerne Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City of Boerne Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Boerne Water Service

Starting Your Service

When you move to a new home in Boerne, you'll most likely already have running water, but you'll still need to set up water service with the City of Boerne Utilities. Luckily, Boerne has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Boerne, you'll need to stop your water service with the City of Boerne Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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