The City of Cibolo Water provides water for about 19,782 people living in the Cibolo area, Guadalupe County, Texas. The City Of Cibolo Water Division purchases water from the Canyon Regional Water Authority (CRWA) Wells Ranch and the CRWA Lake Dunlap Water Treatment Plant (WTP). The CRWA Wells Ranch's water is groundwater sourced from Carrizo and Wilcox Aquifers in Guadalupe and Gonzalez County. The CRWA Lake Dunlap WTP's water is surface water sourced from the Guadalupe River. The City also purchases water from the City of Schertz, which draws groundwater from Schertz Seguin Well Field and Naco Well 1 & 2. The Schertz Seguin Well Field water comes from the Carrizo-Wilcox Aquifer, while the Naco Well 1 & 2 water comes from the Edwards Aquifer.

Cibolo Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Cibolo Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Cibolo Water website.

Contact City Of Cibolo Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
200 South Main Street
P.O. Box 826
Cibolo, Texas 78108

210-658-9900
utilityadministration@cibolotx.gov

Emergency (24 hours - broken water main or pipeline, etc.)
210-619-1200

Pay Your City of Cibolo Water Bill

Already have an account?

If you already have an account, you just need to login to the City of Cibolo Water site. City of Cibolo Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City of Cibolo Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Cibolo Water Service

Starting Your Service

When you move to a new home in Cibolo, you'll most likely already have running water, but you'll still need to set up water service with the City of Cibolo Water. Luckily, Cibolo has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Cibolo, you'll need to stop your water service with the City of Cibolo Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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