Coppell Water Department

The City of Coppell Water, a public community water system under the City Department of Public Works – Water Utilities, provides water for about 41,100 living in the Coppell, Texas. Established in 1955, the City of Coppell Water System is currently obtaining its supply via purchase from Dallas Water Utilities, which uses Lake Tawakoni, Lake Ray Hubbard, Lake Fork and/or the Elm Fork of the Trinity River. The water in the Elm Fork comes from Lake Ray Roberts, Lake Lewisville and Lake Grapevine.
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Coppell Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Coppell Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Coppell Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 9478
Coppell, 75019

972-462-5150 (Mon–Fri, 7:00 AM–4:30 PM)
Utility@coppelltx.gov

Emergency (24 hours - broken water main or pipeline, etc.)
972-462-5155

Pay Your City Of Coppell Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Coppell Water site. City Of Coppell Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Coppell Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Coppell City Water Service

Starting Your Service

When you move to a new home in Coppell, you'll most likely already have running water, but you'll still need to set up water service with the City Of Coppell Water. Luckily, Coppell City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Coppell, you'll need to stop your water service with the City Of Coppell Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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