City Of Donna Water

The City of Donna Water provides water for about 16,176 residents living in the Donna area, Hidalgo County, Texas. The City of Donna Water collects surface water from Rio Grande and Donna Irrigation District #1 Canal.

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Donna Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Donna Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Donna Water website.

Contact City Of Donna Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
114 S. 13th Street
Donna, Texas 78537

956-464-7861
water@cityofdonna.org

Emergency (24 hours - broken water main or pipeline, etc.)
956-464-7861

Pay Your City of Donna Water Bill

Already have an account?

If you already have an account, you just need to login to the City of Donna Water site. City of Donna Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City of Donna Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Donna Water Service

Starting Your Service

When you move to a new home in Donna, you'll most likely already have running water, but you'll still need to set up water service with the City of Donna Water. Luckily, Donna has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Donna, you'll need to stop your water service with the City of Donna Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.