The City Of Highland Village Water Department provides water for about 15,650 residents living in the Highland Village area, Denton County, Texas. The City Of Highland Village's source of water is purchased surface water and self-supplied water, all of which come from the Trinity Aquifer and the Lewisville Lake. The City of Highland Village Water Department purchases 3 million gallons of treated drinking water per day from the Upper Trinity Regional Water District (UTRWD). This is the city's principal supply of drinking water. Highland Village additionally owns and operates five water wells with a daily capacity of 4.2 million gallons.

Highland Village Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Highland Village Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Highland Village Water website.

Contact City Of Highland Village Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1000 Highland Village Road
Highland Village, Texas 75077

972-899-5091
utilitybilling@highlandvillage.org

Emergency (24 hours - broken water main or pipeline, etc.)
972-317-6551

Pay Your City Of Highland Village Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Highland Village Water site. City Of Highland Village Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Highland Village Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Highland Village Water Service

Starting Your Service

When you move to a new home in Highland Village, you'll most likely already have running water, but you'll still need to set up water service with the City Of Highland Village Water. Luckily, Highland Village has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Highland Village, you'll need to stop your water service with the City Of Highland Village Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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