The City Of Hondo Utilities supplies water to about 10,542 residents living in the Hondo area of Medina County, Texas. The City of Hondo Utilities collects groundwater from Airfield Golf Course Well, City Yard Well, and Prison Well that tap the Edwards Aquifer in Medina County.


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Hondo Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Hondo Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Hondo Utilities website.

Contact City Of Hondo Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1600 Avenue M
Hondo, Texas 78861-1756

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
830-426-2125

Pay Your City Of Hondo Utilities Bill

Already have an account?

If you already have an account, you just need to login to the City Of Hondo Utilities site. City Of Hondo Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Hondo Water Service

Starting Your Service

When you move to a new home in Hondo, you'll most likely already have running water, but you'll still need to set up water service with the City Of Hondo Utilities. Luckily, Hondo has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Hondo, you'll need to stop your water service with the City Of Hondo Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.