Irving Water Utilities Division

The City of Irving Water, a public community water system under the City Department of Public Works – Water Utilities Division, provides water for about 238,829 residents living in the area of Irving, Texas. Established in 1914, the Irving City Water System is currently obtaining its supply from surface water sources drawn from Lake Chapman to Lewisville Lake and is then treated by the City of Dallas. Irving City also supplements its own supply through purchase from the City of Dallas, which uses surface water from the following sources: Lake Grapevine, Lake Ray Hubbard, Lake Ray Roberts, Lake Tawakoni and Lewisville Lake.
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Irving City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Irving Water Utilities Division to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2018)

A-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City Of Irving Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City Of Irving Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Lead Report (2018)

A-

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City Of Irving Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City Of Irving Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Contact Irving Water Utilities Division Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
333 Valley View Ln
Irving, Texas 75060

972-721-2281
Customer-Service@cityofirving.org

Emergency (24 hours - broken water main or pipeline, etc.)
972-721-2411

Pay Your City Of Irving Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Irving Water site. City Of Irving Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Irving Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Irving Water Service

Starting Your Service

When you move to a new home in Irving City, you'll most likely already have running water, but you'll still need to set up water service with the City Of Irving Water. Luckily, Irving has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Irving City, you'll need to stop your water service with the City Of Irving Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.