Laredo has multiple water providers: City of Laredo Water and Webb County Water Utilities. This page provides information about City of Laredo Water.
The City of Laredo Water, under the City Utilities Department, provides water for about 259,113 residents living in the Laredo area. Established in 1882, the City of Laredo Water collects water from a surface water source, the Rio Grande River.
Laredo City Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Laredo City Utilities Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact Laredo City Utilities Department Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
1102 Bob Bullock Loop
Laredo, Texas 78043
956-727-6402
No email provided. Please visit the contact form. http://www.cityoflaredo.com/utilities/contact-us.html
Emergency (24 hours - broken water main or pipeline, etc.)
956-721-2010
Pay Your City of Laredo Water Bill
Already have an account?
If you already have an account, you just need to login to the City of Laredo Water site. City of Laredo Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the City of Laredo Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Laredo Water Service
Starting Your Service
When you move to a new home in Laredo City, you'll most likely already have running water, but you'll still need to set up water service with the City of Laredo Water. Luckily, Laredo has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Laredo City, you'll need to stop your water service with the City of Laredo Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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