Lubbock Public Water System

The City of Lubbock Water, under the City Water Utility Department, provides water for about 235,398 residents living in the Lubbock area. Established in 1876, the City of Lubbock Water draws supply primarily from groundwater sources, the Canadian River Municipal Water Authority's Roberts County Well Field and the City's Bailey County Well Field. In addition, to our groundwater supplies, Lubbock Water also receive surface water from Lake Meredith and Lake Alan Henry.

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Lubbock City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Lubbock Public Water System to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2019)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City of Lubbock Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City of Lubbock Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Lead Report (2019)

B+

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City of Lubbock Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City of Lubbock Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Lubbock Public Water System Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
406 Municipal Drive
Lubbock, Texas 79408

806-775-2588
watereducation@mylubbock.us

Emergency (24 hours - broken water main or pipeline, etc.)
806-775-2588

Pay Your City of Lubbock Water Bill

Already have an account?

If you already have an account, you just need to login to the City of Lubbock Water site. City of Lubbock Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City of Lubbock Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Lubbock Water Service

Starting Your Service

When you move to a new home in Lubbock City, you'll most likely already have running water, but you'll still need to set up water service with the City of Lubbock Water. Luckily, Lubbock has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Lubbock City, you'll need to stop your water service with the City of Lubbock Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.