The City of McKinney Water, under the City Public Works Department, provides water for about 169,710 residents living in the McKinney area. Established in 1849, the City of McKinney Water purchases treated surface water from the North Texas Municipal Water District (NTMWD) collected from Jim Chapman Lake, Lake Texoma, Lake Tawakoni, and the East Fork Raw Water Supply Project (Wetland).

Mckinney City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Mckinney Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City of McKinney Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City of McKinney Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, City of McKinney Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Mckinney Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1550 S. College St.
Building B
McKinney, Texas 75069

972-547-7360
contact-water-wastewater@mckinneytexas.org

Emergency (24 hours - broken water main or pipeline, etc.)
972-547-7360

Pay Your City of McKinney Water Bill

Already have an account?

If you already have an account, you just need to login to the City of McKinney Water site. City of McKinney Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City of McKinney Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start McKinney Water Service

Starting Your Service

When you move to a new home in Mckinney City, you'll most likely already have running water, but you'll still need to set up water service with the City of McKinney Water. Luckily, McKinney has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Mckinney City, you'll need to stop your water service with the City of McKinney Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

Latest Updates