The City Of Mount Holly Water provides water for about 17,780 people living in the Mount Holly area of Gaston County. The City Of Mount Holly Water Department collects water from Mountain Island Lake. The Water Treatment Facility was constructed in 1983 and has a capacity of 6 million gallons of water per day.

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Mount Holly Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Mount Holly Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Mount Holly Water website.

Contact City Of Mount Holly Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
400 East Central Avenue
P.O. Box 406
Mount Holly, North Carolina 28120

704-827-3931
utilitybilling@mtholly.us

Emergency (24 hours - broken water main or pipeline, etc.)
980-522-0202

Pay Your City of Mount Holly Water Bill

Already have an account?

If you already have an account, you just need to login to the City of Mount Holly Water site. City of Mount Holly Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City of Mount Holly Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Mount Holly Water Service

Starting Your Service

When you move to a new home in Mount Holly, you'll most likely already have running water, but you'll still need to set up water service with the City of Mount Holly Water. Luckily, Mount Holly has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Mount Holly, you'll need to stop your water service with the City of Mount Holly Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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