The City of Port Arthur Water, under the City Department of Water Utilities, provides water for about 42,796 residents living in the area of Port Arthur, Texas. Established in 1898, the City of Port Arthur Water is currently obtaining its supply from a combination of surface water sources: the Neches River Basin, Lower Neches Valley Authority Canal System and Port Arthur Reservoir.

Port Arthur Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Port Arthur Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City of Port Arthur Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City of Port Arthur Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Port Arthur Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
444 4th Street
Port Arthur, Texas 77640

409-982-5699
tessa.artis@portarthurtx.gov

Emergency (24 hours - broken water main or pipeline, etc.)
409-983-8293.

Pay Your City of Port Arthur Water Bill

Already have an account?

If you already have an account, you just need to login to the City of Port Arthur Water site. City of Port Arthur Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City of Port Arthur Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Port Arthur Water Service

Starting Your Service

When you move to a new home in Port Arthur, you'll most likely already have running water, but you'll still need to set up water service with the City of Port Arthur Water. Luckily, Port Arthur has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Port Arthur, you'll need to stop your water service with the City of Port Arthur Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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