The Salisbury-Rowan Utilities (SRU) provides water for about 49,022 residents living in the area of Salisbury, North Carolina. Established in 1886, the Salisbury-Rowan Utilities is currently obtaining its supply from a surface water source, the Yadkin Pee Dee River Basin, with intakes located on the Rowan – Davie - Davidson County line at the confluence of the South Yadkin River and the Yadkin River. This water originates from the Blue Ridge Mountains in Caldwell, Wilkes, and Surry Counties and flows to Salisbury and High Rock Lake.

Salisbury Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Salisbury-Rowan Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about City Of Salisbury Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, City Of Salisbury Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Salisbury-Rowan Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 479
Salisbury, North Carolina 28145

704-638-5300
customerservice@salisburync.gov

Emergency (24 hours - broken water main or pipeline, etc.)
704-638-5300

Pay Your City Of Salisbury Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Salisbury Water site. City Of Salisbury Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Salisbury Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Salisbury Water Service

Starting Your Service

When you move to a new home in Salisbury, you'll most likely already have running water, but you'll still need to set up water service with the City Of Salisbury Water. Luckily, Salisbury has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Salisbury, you'll need to stop your water service with the City Of Salisbury Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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