The City of Sugar Land Water - New Territory, a public community water system under the City Water Utilities of the Department of Public Works, provides water for about 15,966 residents living in New Territory, a city just southwest of Houston, Texas. Established in 1959, the City of Sugar Land Water - New Territory System currently obtains its supply from a blend of sources: majority supply has been groundwater, 14 wells at six separate groundwater plant life, primarily pump water from the Chicot and Evangeline aquifers treated at the City’s River Park groundwater plant and then disbursed to customers. In response to the Fort Bend Subsidence District’s 30 percent alternative water supply conversion deadline, the city has three sources of water available to supply the surface water treatment plan namely: Gulf Coast Water Authority (GCWA), which delivers raw water from the Brazos River to Oyster Creek, the Brazos River Authority (BRA), a water resource in Texas who manages that create three reservoirs on the Brazos River and its tributaries: Lake Granbury and Possum Kingdom Lake on the Brazos River, and Lake Limestone on the Navasota River, and the Oyster Creek which allows the City to withdraw 18,000 acre-feet per year.

New Territory Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Sugar Land Water - New Territory to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Sugar Land Water - New Territory website.

Contact City Of Sugar Land Water - New Territory Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
111 Gillingham Lane
Sugar Land, Texas 77478

281-275-2450
publicworks@sugarlandtx.gov

Emergency (24 hours - broken water main or pipeline, etc.)
281-275-2450

Pay Your City Of Sugar Land Water - New Territory Bill

Already have an account?

If you already have an account, you just need to login to the City Of Sugar Land Water - New Territory site. City Of Sugar Land Water - New Territory accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Sugar Land Water - New Territory website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start New Territory Water Service

Starting Your Service

When you move to a new home in New Territory, you'll most likely already have running water, but you'll still need to set up water service with the City Of Sugar Land Water - New Territory. Luckily, New Territory has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in New Territory, you'll need to stop your water service with the City Of Sugar Land Water - New Territory, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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