Terrell has multiple water providers: City Of Terrell Water and College Mound Special Utility District. This page provides information about City Of Terrell Water.
The City of Terrell Water, under the City Utilities Department, provides water for about 17,500 residents living in the Terrell area, Texas, including Elmo, College Mound, North Kaufman, Lawrence, High Point, and Poetry Water Supply Corporations. Established in 1874, the City of Terrell collects supply through purchase from the North Texas Municipal Water District (NTMWD), which draws from two main water sources. The primary source is Lake Tawakoni. The secondary source is Lake Lavon.Terrell Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires City of Terrell Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.
Contact City of Terrell Water Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
201 East Nash Street P.O. Box 310
Terrell, Texas 75160
972-551-6600
utilities@cityofterrell.org
Emergency (24 hours - broken water main or pipeline, etc.)
469-474-2700
Pay Your City Of Terrell Water Bill
Already have an account?
If you already have an account, you just need to login to the City Of Terrell Water site. City Of Terrell Water accepts credit cards, debit, and direct deposit. Click here to login.
Want to create a new account?
You can create a new account on the City Of Terrell Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.
Want to pay without an account?
You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.
How to Start Terrell Water Service
Starting Your Service
When you move to a new home in Terrell, you'll most likely already have running water, but you'll still need to set up water service with the City Of Terrell Water. Luckily, Terrell has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Terrell, you'll need to stop your water service with the City Of Terrell Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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