The City of Thibodaux Water, a public community water system under the City Gas & Water Division of the Department of Public Works, provides water for about 15,810 residents living in Thibodaux, a city in, and the parish seat of, Lafourche Parish, Louisiana. Established in 1830, the City of Thibodaux Water System currently obtains its surface water supply from Bayou Lafourche Intake. The bayou is flanked by Louisiana Highway 1 on the west and Louisiana Highway 308 on the east and is known as "the longest Main Street in the world”, which flows through parts of Ascension, Assumption, and Lafourche parishes.

Thibodaux Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires City Of Thibodaux Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the City Of Thibodaux Water website.

Contact City Of Thibodaux Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
P.O. Box 5418
Thibodaux, Louisiana 70301

985-446-7223
gasandwater@ci.thibodaux.la.us

Emergency (24 hours - broken water main or pipeline, etc.)
985-446-5021

Pay Your City Of Thibodaux Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Thibodaux Water site. City Of Thibodaux Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Thibodaux Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Thibodaux Water Service

Starting Your Service

When you move to a new home in Thibodaux, you'll most likely already have running water, but you'll still need to set up water service with the City Of Thibodaux Water. Luckily, Thibodaux has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Thibodaux, you'll need to stop your water service with the City Of Thibodaux Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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