Wichita Falls Water

The Wichita Falls Water Section, under the Public Works Department of Wichita Falls, Texas, provides water for about 103,000 residents living in the Wichita Falls area. Established in 1876, the Wichita Falls Water Section collects supply from its surface water reservoirs: Lake Arrowhead, Lake Kickapoo (from Kickapoo Creek), and Lake Kemp (largest lake in the Big Wichita River watershed).

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Wichita Falls Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Wichita Falls Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report.

The information in this report includes the source of your water, whether your water meets EPA standards, detailed tables of detected contaminants, detailed descriptions of those contaminants, possible reasons why they're present, and potential health effects (if any).

Read the Consumer Confidence Report for Wichita Falls main water system here:

Contact Wichita Falls Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Po Box 1431
Wichita Falls, 76307

940-761-7404 (Mon–Fri, 8:00 AM–5:00 PM)
utility-collections@wichitafallstx.gov

Emergency (24 hours - broken water main or pipeline, etc.)
940-761-7414

Pay Your City Of Wichita Falls Water Bill

Already have an account?

If you already have an account, you just need to login to the City Of Wichita Falls Water site. City Of Wichita Falls Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the City Of Wichita Falls Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Wichita Falls City Water Service

Starting Your Service

When you move to a new home in Wichita Falls, you'll most likely already have running water, but you'll still need to set up water service with the City Of Wichita Falls Water. Luckily, Wichita Falls City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Wichita Falls, you'll need to stop your water service with the City Of Wichita Falls Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

News & Resources

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  • How Is Water Quality Defined? What to Know About the Safety of Your Drinking Water

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  • Reality Check: How Safe Is the Drinking Water from a Public Fountain?

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In this post: Wichita Falls, City Of Wichita Falls, drinking water, water quality, Wichita Falls, Texas, 76307