Clayton has multiple water providers: Johnston County Public Utilities - West Water and Clayton Water. This page provides information about Clayton Water.

The Clayton Water provides water for about 19,822 residents living in the Clayton Township, and the rest of the Clayton County area. Established in 1869, the Clayton Water collects supply purchased from Johnston County Public Utilities. The Johnston County water treatment facilities’ source water is surface water from the Neuse River, as well as bulk water purchased from the Town of Smithfield and Harnett County.

Clayton Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Clayton Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Clayton Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Clayton Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Clayton has multiple water providers: Johnston County Public Utilities - West Water and Clayton Water. This page provides water quality information for Clayton Water.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Clayton has multiple water providers: Johnston County Public Utilities - West Water and Clayton Water. This page provides water quality information for Clayton Water.

Contact Clayton Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
PO Box 879
Clayton, North Carolina 27528

919-553-1530
"No email provided. Please visit the contact form." (https://www.townofclaytonnc.org/contact-us.aspx)

Emergency (24 hours - broken water main or pipeline, etc.)
919-553-1530

Pay Your Clayton Water Bill

Already have an account?

If you already have an account, you just need to login to the Clayton Water site. Clayton Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Clayton Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Clayton Water Service

Starting Your Service

When you move to a new home in Clayton, you'll most likely already have running water, but you'll still need to set up water service with the Clayton Water. Luckily, Clayton has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Clayton, you'll need to stop your water service with the Clayton Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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