The City of Clive Water Department provides water for about 18,601 people living in the Clive area of Polk County. Clive Water Department collects water from Raccoon River, Des Moines River, Maffitt Reservoir, and Crystal Lake. The Water Department is responsible for the maintenance of 1162 fire hydrants, 1552 valves, 7240 water meters, one water booster station, two elevated water storage facilities, and over 102 miles of water mains.

Clive Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Clive Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Clive Water Department website.

Contact Clive Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
2123 NW 111th Street
Clive, Iowa 50325

515-867-5199
publicworks@cityofclive.com

Emergency (24 hours - broken water main or pipeline, etc.)
515-222-3321

Pay Your Clive Water Bill

Already have an account?

If you already have an account, you just need to login to the Clive Water site. Clive Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Clive Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Clive Water Service

Starting Your Service

When you move to a new home in Clive, you'll most likely already have running water, but you'll still need to set up water service with the Clive Water. Luckily, Clive has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Clive, you'll need to stop your water service with the Clive Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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