The City of Council Bluffs Water Works (CBWW) provides water for about 63,795 residents living in the area of Council Bluffs, Iowa. Established in 1853, the City of Council Bluffs Water Works is currently obtaining its supply from surface water sources, the Missouri River and the Missouri River Alluvium.

Council Bluffs Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Council Bluffs Water Works to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Council Bluffs Water Works? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Council Bluffs Water Works received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Council Bluffs Water Works received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Council Bluffs Water Works Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Council Bluffs Water Works
P.O. Box 309
Council Bluffs, Iowa 51502

712-328-1006
custserv@cbwaterworks.com

Emergency (24 hours - broken water main or pipeline, etc.)
712-328-1006

Pay Your Council Bluffs Water Works Bill

Already have an account?

If you already have an account, you just need to login to the Council Bluffs Water Works site. Council Bluffs Water Works accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Council Bluffs Water Works website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Council Bluffs Water Service

Starting Your Service

When you move to a new home in Council Bluffs, you'll most likely already have running water, but you'll still need to set up water service with the Council Bluffs Water Works. Luckily, Council Bluffs has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Council Bluffs, you'll need to stop your water service with the Council Bluffs Water Works, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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