The City of Crystal City Water, a public community water system under the local government, provides water to about 7,128 residents living in the Crystal City area of Zavala County, Texas. Founded in the early 1900s, the Crystal City Water Department System currently obtains water from groundwater sources, primarily wells that drill into the aquifer underneath the area.

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Crystal City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Crystal City Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Crystal City Water Department website.

Contact Crystal City Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
101 E Dimmit St
Crystal City, Texas 78839-3505

phone
Info@Cityofcc.Org

Emergency (24 hours - broken water main or pipeline, etc.)
830-374-3477

Pay Your Crystal City Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Crystal City Water Department site. Crystal City Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Crystal City Water Service

Starting Your Service

When you move to a new home in Crystal City, you'll most likely already have running water, but you'll still need to set up water service with the Crystal City Water Department. Luckily, Crystal City has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Crystal City, you'll need to stop your water service with the Crystal City Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.