Douglass Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires D&M Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the D&M Water website.

Contact D&M Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Po Box 9
Douglass, Texas 75943-0009

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
936-559-9900

Pay Your D&M Water Bill

Already have an account?

If you already have an account, you just need to login to the D&M Water site. D&M Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Douglass Water Service

Starting Your Service

When you move to a new home in Douglass, you'll most likely already have running water, but you'll still need to set up water service with the D&M Water. Luckily, Douglass has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Douglass, you'll need to stop your water service with the D&M Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.