The City of Dubuque Water Department provides water for about 58,485 residents living in the area of Dubuque, Mississippi. Established in 1838, the City of Dubuque Water Works is currently obtaining its supply from a ground water source, wells that pump from the Apple-Plum Alluvial Aquifer and the Jordan (Cambrian-Ordovician) Aquifer.

Dubuque Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Dubuque Water Works to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

C+

Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Dubuque Utilities? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Dubuque Utilities received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

C+

Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Dubuque Utilities received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Contact Dubuque Water Works Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1902 Hawthorne St
Dubuque, Iowa 52001

563-589-4291
dihrig@cityofdubuque.org

Emergency (24 hours - broken water main or pipeline, etc.)
563-589-4176

Pay Your Dubuque Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Dubuque Utilities site. Dubuque Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Dubuque Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Dubuque Water Service

Starting Your Service

When you move to a new home in Dubuque, you'll most likely already have running water, but you'll still need to set up water service with the Dubuque Utilities. Luckily, Dubuque has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Dubuque, you'll need to stop your water service with the Dubuque Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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