The Duncanville Water provides water for about 39,826 residents living in the Duncanville area. Established in 1947, the Duncanville Water collects surface water supplies purchased from the City of Dallas. Dallas treats and uses surface water from seven sources: Elm Fork of the Trinity River, and lakes Grapevine, Lewisville, Ray Hubbard, Ray Roberts, Tawakoni, and Fork.

Duncanville Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Duncanville Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Duncanville Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Duncanville Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Duncanville Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
PO Box 380280
Duncanville, Texas 75138

972-780-4900
mbryant@duncanville.com

Emergency (24 hours - broken water main or pipeline, etc.)
972-780-4959

Pay Your Duncanville Water Bill

Already have an account?

If you already have an account, you just need to login to the Duncanville Water site. Duncanville Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Duncanville Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Duncanville Water Service

Starting Your Service

When you move to a new home in Duncanville, you'll most likely already have running water, but you'll still need to set up water service with the Duncanville Water. Luckily, Duncanville has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Duncanville, you'll need to stop your water service with the Duncanville Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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