The El Paso Water Company provides water for about 23,673 residents living in the Derby area, Texas. Established in 1873, the El Paso Water Company obtains its supply from any of the three sources — one surface water source and two groundwater sources. The surface water source is the Rio Grande. The groundwater sources are the Mesilla Bolson and Hueco Bolson aquifers.

Derby Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires El Paso Water Company to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

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Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about El Paso Water Company? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, El Paso Water Company received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

A-

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact El Paso Water Company Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
611 N Mulberry Rd Suite 300
Derby, Texas 67037

316-788-1424
kristybansemer@derbyweb.com

Emergency (24 hours - broken water main or pipeline, etc.)
316-788-1557

Pay Your El Paso Water Company Bill

Already have an account?

If you already have an account, you just need to login to the El Paso Water Company site. El Paso Water Company accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the El Paso Water Company website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Derby Water Service

Starting Your Service

When you move to a new home in Derby, you'll most likely already have running water, but you'll still need to set up water service with the El Paso Water Company. Luckily, Derby has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Derby, you'll need to stop your water service with the El Paso Water Company, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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