Grand Rapids has multiple water providers: Grand Rapids Water, Plainfield Township Water, and Saginaw Water Department, view all. This page provides information about Grand Rapids Water.

The Grand Rapids Water, provides water for about 280,000 residents living in the Grand Rapids area throughout the municipalities in Kent and Ottawa counties. Established in 1850, the Grand Rapids Water collects water from the Lake Michigan, a surface water source, and the sole source of water treated for the Grand Rapids Water System.

Grand Rapids City Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Grand Rapids Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Grand Rapids Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Grand Rapids Water received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Grand Rapids has multiple water providers: Grand Rapids Water, Plainfield Township Water, and Saginaw Water Department, view all. This page provides water quality information for Grand Rapids Water.

Average

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Grand Rapids Water received an average grade because the amounts of contaminants found in the water supply were higher than most other water providers we've analyzed.

Grand Rapids has multiple water providers: Grand Rapids Water, Plainfield Township Water, and Saginaw Water Department, view all. This page provides water quality information for Grand Rapids Water.

Contact Grand Rapids Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
300 Monroe Ave NW
Grand Rapids, Michigan 49503

616-456-3000
water@grcity.us

Emergency (24 hours - broken water main or pipeline, etc.)
616-456-3000

Pay Your Grand Rapids Water Bill

Already have an account?

If you already have an account, you just need to login to the Grand Rapids Water site. Grand Rapids Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Grand Rapids Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Grand Rapids Water Service

Starting Your Service

When you move to a new home in Grand Rapids City, you'll most likely already have running water, but you'll still need to set up water service with the Grand Rapids Water. Luckily, Grand Rapids has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Grand Rapids City, you'll need to stop your water service with the Grand Rapids Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

Latest Updates