The Greensboro City Water Resources Department provides water for about 318,529 residents living in the Greensboro area. Established in 1808, the Greensboro City Water Resources collects water from three surface water sources: Lake Higgins, Lake Brandt, and Lake Townsend. Water from Lake Brandt is treated at the Mitchell Water Treatment Plant and water from Lake Townsend is treated at the Townsend Water Treatment Plant. Lake Higgins is used to refill Lake Brandt as needed. The Greensboro City Water also purchased from supplemental water suppliers when needed.

Greensboro Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Greensboro City Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

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Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Greensboro City Water? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Greensboro City Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

A-

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Greensboro City Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
2602 S. Elm Eugene St.
Greensboro, North Carolina 27406

336-373-2489
(email not available)

Emergency (24 hours - broken water main or pipeline, etc.)
336-373-2489

Pay Your Greensboro City Water Bill

Already have an account?

If you already have an account, you just need to login to the Greensboro City Water site. Greensboro City Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Greensboro City Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Greensboro Water Service

Starting Your Service

When you move to a new home in Greensboro, you'll most likely already have running water, but you'll still need to set up water service with the Greensboro City Water. Luckily, Greensboro has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Greensboro, you'll need to stop your water service with the Greensboro City Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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