Hidalgo Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Hidalgo Public Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Hidalgo Public Utilities website.

Contact Hidalgo Public Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
704 E Ramon Ayala Dr
Hidalgo, Texas 78557-4104

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
956-843-2286

Pay Your Hidalgo Public Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Hidalgo Public Utilities site. Hidalgo Public Utilities accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Hidalgo Water Service

Starting Your Service

When you move to a new home in Hidalgo, you'll most likely already have running water, but you'll still need to set up water service with the Hidalgo Public Utilities. Luckily, Hidalgo has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Hidalgo, you'll need to stop your water service with the Hidalgo Public Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.