The High Point Water under the High Point City Public Services Department, provides water for about 112,201 residents living in the High Point area. Established in 1924, the High Point Water Department collects its supply from surface water sources, collected and stored in the City’s two lakes, Oak Hollow and City Lake.

High Point Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires High Point Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about high-point-city-water? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, high-point-city-water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact High Point Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Po Box 230
High Point, North Carolina 27261

336-883-3111
customerservice@highpointnc.gov

Emergency (24 hours - broken water main or pipeline, etc.)
336-883-3111

Pay Your high-point-city-water Bill

Already have an account?

If you already have an account, you just need to login to the high-point-city-water site. high-point-city-water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the high-point-city-water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start High Point Water Service

Starting Your Service

When you move to a new home in High Point, you'll most likely already have running water, but you'll still need to set up water service with the high-point-city-water. Luckily, High Point has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in High Point, you'll need to stop your water service with the high-point-city-water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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