The City of Iowa Water Division, under the City Department of Public Works, provides water for about 74,000 residents living in the area of Iowa City, Iowa. Established in 1882, the City of Iowa Water Division is currently obtaining its supply from a combination of sources: groundwater from the Aquifers - Jordan, Silurian, and Sand and Gravel of the Iowa River Alluvial wells; and surface water from the Iowa River intake.

Iowa Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Iowa City Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Iowa City Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Iowa City Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

B+

Good

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

As you can see, Iowa City Water received an above-average grade because the amounts of contaminants found in the water supply were lower than most other water providers we've analyzed.

Contact Iowa City Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
80 Stephen Atkins Drive
Iowa, Iowa 52240

319-356-5160
kevin-slutts@iowa-city.org

Emergency (24 hours - broken water main or pipeline, etc.)
319-356-5166

Pay Your Iowa City Water Bill

Already have an account?

If you already have an account, you just need to login to the Iowa City Water site. Iowa City Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Iowa City Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Iowa Water Service

Starting Your Service

When you move to a new home in Iowa, you'll most likely already have running water, but you'll still need to set up water service with the Iowa City Water. Luckily, Iowa has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Iowa, you'll need to stop your water service with the Iowa City Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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