The Town of Jamestown Water, a public community water system under the City Department of Public Services, provides water to about 6,543 residents living in Jamestown, Guilford County, North Carolina. Founded in the 1950s, the Town of Jamestown Water System currently purchases its supply from various surface water sources: the Piedmont Triad Regional Water Authority (PTRWA) that draws from Randleman Lake, the Cities of High Point draw from Arnold J. Koonce, Jr., City Lake, Oak Hollow Lake, and Greensboro that draw from Lake Townsend and Lake Brandt. Additionally, all raw water is pumped into the filtration plants for treatment and then delivered to the Town of Jamestown through the water distribution systems of High Point and Greensboro.

Jamestown Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Jamestown Water Department to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Jamestown Water Department website.

Contact Jamestown Water Department Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Po Box 848
Jamestown, North Carolina 27282

phone
Pblanchard@Jamestown-Nc.Gov

Emergency (24 hours - broken water main or pipeline, etc.)
336-454-1138

Pay Your Jamestown Water Department Bill

Already have an account?

If you already have an account, you just need to login to the Jamestown Water Department site. Jamestown Water Department accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Jamestown Water Service

Starting Your Service

When you move to a new home in Jamestown, you'll most likely already have running water, but you'll still need to set up water service with the Jamestown Water Department. Luckily, Jamestown has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Jamestown, you'll need to stop your water service with the Jamestown Water Department, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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