Smithfield has multiple water providers: Johnston County Public Utilities - West Water, Johnston County Public Utilities - East, and Smithfield Water, view all. This page provides information about Johnston County Public Utilities - East.
The Johnston County Public Utilities - East supplies water to about 31,250 residents living in the Smithfield area in Johnston County, North Carolina. The Johnston County Public Utilities - East draws surface water from the Neuse River, which forms above Durham where the Eno and Flat rivers meet. Johnston County also purchases bulk water from the Town of Smithfield and Harnett County, which draw from the Neuse River and the Cape Fear River respectively.
Smithfield Drinking Water Quality
Consumer Confidence Water Quality Reports
Under the authority of the Safe Drinking Water Act, the EPA requires Johnston County Public Utilities - East to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Johnston County Public Utilities - East website.
Contact Johnston County Public Utilities - East Customer Service
Have a Question, Issue or Comment?
Main Customer Service
Physical Address:
Po Box 2263
Johnston Co-Dpu
Smithfield, North Carolina 27577
phone
Chandra.Farmer@Johnstonnc.Com
Emergency (24 hours - broken water main or pipeline, etc.)
919-938-5826
Pay Your Johnston County Public Utilities - East Bill
Already have an account?
If you already have an account, you just need to login to the Johnston County Public Utilities - East site. Johnston County Public Utilities - East accepts credit cards, debit, and direct deposit. Click here to login.
How to Start Smithfield Water Service
Starting Your Service
When you move to a new home in Smithfield, you'll most likely already have running water, but you'll still need to set up water service with the Johnston County Public Utilities - East. Luckily, Smithfield has made it pretty simple with the following online form. Starting service generally takes just two business days.
Click here to fill out a Start Service Form.
Stopping Your Service
When you move out of a home in Smithfield, you'll need to stop your water service with the Johnston County Public Utilities - East, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.
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