Clayton has multiple water providers: Johnston County Public Utilities - West Water and Clayton Water. This page provides information about Johnston County Public Utilities - West Water.

The Johnston County Public Utilities – West, a regional water and wastewater service operator, provides water for about 58,354 residents living in the area of Wilson Mills, North Carolina. Established in 1746, the Johnston County Public Utilities - West is currently obtaining its supply from a surface water source, the Neuse River. Johnston County also purchases water from the Town of Smithfield (Neuse River) and Harnett County (Cape Fear River).

Wilson Mills Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Johnston County Public Utilities - West to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Johnston County Public Utilities - West Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Johnston County Public Utilities - West Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Clayton has multiple water providers: Johnston County Public Utilities - West Water and Clayton Water. This page provides water quality information for Johnston County Public Utilities - West Water.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Clayton has multiple water providers: Johnston County Public Utilities - West Water and Clayton Water. This page provides water quality information for Johnston County Public Utilities - West Water.

Contact Johnston County Public Utilities - West Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Po Box 2263
Smithfield, North Carolina 27577

919-989-5075
publicutilities@johnstonnc.com

Emergency (24 hours - broken water main or pipeline, etc.)
919-989-5056

Pay Your Johnston County Public Utilities - West Water Bill

Already have an account?

If you already have an account, you just need to login to the Johnston County Public Utilities - West Water site. Johnston County Public Utilities - West Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Johnston County Public Utilities - West Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Clayton Water Service

Starting Your Service

When you move to a new home in Wilson Mills, you'll most likely already have running water, but you'll still need to set up water service with the Johnston County Public Utilities - West Water. Luckily, Clayton has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Wilson Mills, you'll need to stop your water service with the Johnston County Public Utilities - West Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

Latest Updates