Jonestown Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Jonestown Water Supply to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Jonestown Water Supply website.

Contact Jonestown Water Supply Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Po Box 5096
Jonestown, Texas 78645-0003

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
512-267-7144

Pay Your Jonestown Water Supply Bill

Already have an account?

If you already have an account, you just need to login to the Jonestown Water Supply site. Jonestown Water Supply accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Jonestown Water Service

Starting Your Service

When you move to a new home in Jonestown, you'll most likely already have running water, but you'll still need to set up water service with the Jonestown Water Supply. Luckily, Jonestown has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Jonestown, you'll need to stop your water service with the Jonestown Water Supply, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.