Los Alamos County Department of Public Utilities

The Los Alamos County Department of Public Utilities provides water for about 25,000 residents living in the Los Alamos area, New Mexico. Established in 1969, the Los Alamos County Department of Public Utilities obtains its supply from an underground water source, twelve wells tapping to the main aquifer under the Pajarito Plateau, part of the Santa Fe formation.
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Los Alamos Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Los Alamos County Department of Public Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Contact Los Alamos County Department of Public Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
1000 Central Ave, Suite 130
Los Alamos, 87544

505-662-8333 (Mon–Fri, 8:00 AM–4:00 PM)
customercare@lacnm.us

Emergency (24 hours - broken water main or pipeline, etc.)
505-662-8222

Pay Your Los Alamos County Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Los Alamos County Utilities site. Los Alamos County Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Los Alamos County Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Los Alamos Water Service

Starting Your Service

When you move to a new home in Los Alamos, you'll most likely already have running water, but you'll still need to set up water service with the Los Alamos County Utilities. Luckily, Los Alamos has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Los Alamos, you'll need to stop your water service with the Los Alamos County Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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