New Caney Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires New Caney Mud to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the New Caney Mud website.

Contact New Caney Mud Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Po Box 1799
New Caney, Texas 77357-1799

phone
None

Emergency (24 hours - broken water main or pipeline, etc.)
281-689-2327

Pay Your New Caney Mud Bill

Already have an account?

If you already have an account, you just need to login to the New Caney Mud site. New Caney Mud accepts credit cards, debit, and direct deposit. Click here to login.

How to Start New Caney Water Service

Starting Your Service

When you move to a new home in New Caney, you'll most likely already have running water, but you'll still need to set up water service with the New Caney Mud. Luckily, New Caney has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in New Caney, you'll need to stop your water service with the New Caney Mud, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.