The Newton City Water provides water for about 15,913 people living in the Newton area of Catawba County. The primary water source of Newton City is the water from the Jacob Fork River. The City of Newton Filtration Plant has a capacity of 8 million gallons of water daily. The water treatment consists of coagulation, sedimentation, filtration, and disinfection.

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Newton Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Newton City Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Newton City Water website.

Contact Newton City Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
401 North Main Avenue
P.O. Box 550
Newton, North Carolina 28658

828-695-4301
customerservice@newtonnc.gov

Emergency (24 hours - broken water main or pipeline, etc.)
828-695-4311

Pay Your Newton City Water Bill

Already have an account?

If you already have an account, you just need to login to the Newton City Water site. Newton City Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Newton City Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Newton Water Service

Starting Your Service

When you move to a new home in Newton, you'll most likely already have running water, but you'll still need to set up water service with the Newton City Water. Luckily, Newton has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Newton, you'll need to stop your water service with the Newton City Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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