Orange Water & Sewer Authority

The Orange Water & Sewer Authority (OWASA), a Carrboro-Chapel Hill's community-owned non-profit public service agency, provides water for about 83,300 residents living in the area of Carrboro, North Carolina. Established in 1977, the Orange Water & Sewer Authority currently obtains its supply from surface water sources, Tranquil University Lake at the edge of Carrboro and Cane Creek Reservoir. OWASA also has two additional sources: Quarry Reservoir and Jordan Lake in times of severe drought or emergency. All four surface water sources are part of the Cape Fear River watershed.
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Carrboro Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Orange Water & Sewer Authority to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Lead Report (2019)

A

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about OWASA Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, OWASA Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Lead Report (2019)

A

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about OWASA Water? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, OWASA Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Contact Orange Water & Sewer Authority Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
400 Jones Ferry Road Orange Water & Sewer Authority
Carrboro, North Carolina 27510

919-968-4421
info@owasa.org

Emergency (24 hours - broken water main or pipeline, etc.)
919-968-4421

Pay Your OWASA Water Bill

Already have an account?

If you already have an account, you just need to login to the OWASA Water site. OWASA Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the OWASA Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Carrboro Water Service

Starting Your Service

When you move to a new home in Carrboro, you'll most likely already have running water, but you'll still need to set up water service with the OWASA Water. Luckily, Carrboro has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Carrboro, you'll need to stop your water service with the OWASA Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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