Pella Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Pella Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way. You can find CCR report on the Pella Water website.

Contact Pella Water Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Attn Brent Schroder Water Superintendent
1301 University St
Pella, Iowa 50219

phone
Bschroder@Cityofpella.Com

Emergency (24 hours - broken water main or pipeline, etc.)
641-628-2464

Pay Your Pella Water Bill

Already have an account?

If you already have an account, you just need to login to the Pella Water site. Pella Water accepts credit cards, debit, and direct deposit. Click here to login.

How to Start Pella Water Service

Starting Your Service

When you move to a new home in Pella, you'll most likely already have running water, but you'll still need to set up water service with the Pella Water. Luckily, Pella has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Pella, you'll need to stop your water service with the Pella Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.