The Pender County Utilities, a municipally owned and operated water utility under the County Water Department, provides water for about 15,138 residents living in the area of Burgaw, North Carolina. Established in 1875, the Pender County Utilities System is currently obtaining its supply primarily from Cape Fear River, a surface water source purchased from the Lower Cape Fear Water and Sewer Authority. Additional emergency water supply is groundwater provided from the Pee Dee and Black Creek Aquifers purchased from the Town of Wallace and the Town of Surf City.

Burgaw Drinking Water Quality

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Pender County Utilities to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Pender County Utilities? How much lead is in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Pender County Utilities received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

Excellent

WaterZen Rating

Lead levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

Contact Pender County Utilities Customer Service

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
PO Box 995
Burgaw, North Carolina 28425

910-259-1570
bforand@pendercountync.gov

Emergency (24 hours - broken water main or pipeline, etc.)
910-471-1041

Pay Your Pender County Utilities Bill

Already have an account?

If you already have an account, you just need to login to the Pender County Utilities site. Pender County Utilities accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Pender County Utilities website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

How to Start Burgaw Water Service

Starting Your Service

When you move to a new home in Burgaw, you'll most likely already have running water, but you'll still need to set up water service with the Pender County Utilities. Luckily, Burgaw has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in Burgaw, you'll need to stop your water service with the Pender County Utilities, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

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